Sydney - 20 March. - 20 March. 2019:
How one rude encounter can ruin your day

Join us to hear from Professor Michael Leiter, one of the world’s foremost experts on workplace civility and engagement, about his applied research in this very important field.

He will explain how he has come to understand that respect and civility are the keys to better workplaces and how his research has shown that fundamental values such as respect and civility are not as widespread as we think.

In the modern workplace, we are all facing added pressures caused by technology automation, social media or higher expectations that cause conflict, thereby reduced productivity. Meanwhile, productivity depends increasingly on superbly functioning teamwork. Throughout his decades of research and work across the globe, Prof Leiter can show that by strengthening the culture of respect and engagement organisations have seen not only a reduction in incivility but an improvement in collegial relationships and a reduction in burnout and rates of absenteeism.

Professor Michael P. Leiter, PhD will share a synopsis of his years of international research and why the principles of the SCORE program have proven to be so effective.

We will share the results of PeopleScape’s ground-breaking work in partnership with Prof Leiter at Western Health in Victoria.  We will explore how this work is dramatically improving the performance of teams operating in this health group and the impact it is making on each individual’s work and life.


Date:     Wednesday 20th March 2019

Time:     12:30pm start – finish at 2pm

Place:    CAANZ, Level 1, 33 Erskine Street Sydney NSW 2000

*Places are strictly limited. Lunch will be provided

Auckland:
28. March 2019 - 28. March 2019

Creating a culture of wellbeing

How would you rate the wellbeing of your team members? Are you doing everything possible to care for their wellbeing as well as your own? Psychological wellbeing is a key ingredient in any workplace. Research has consistently shown that when organisations invest in their employee’s wellbeing, they are more productive and innovative. Increased creativity levels…

Melbourne:
3. April 2019 - 3. April 2019

Did you forget to say “good morning” to someone today?

The experience of incivility at work is rampant and on the rise.  In a demanding, hyper-connected, over-stimulated and culturally diverse workplace, it is easier than ever to be unintentionally uncivil.  Whether you intend to or not, the impact is enormous.  What you may not realise is that forgetting to say hello, ignoring an email or…