Join us to hear from Professor Michael Leiter, one of the world’s foremost experts on workplace civility and engagement, about his applied research in this very important field.
He will explain how he has come to understand that respect and civility are the keys to better workplaces and how his research has shown that fundamental values such as respect and civility are not as widespread as we think.
In the modern workplace, we are all facing added pressures caused by technology automation, social media or higher expectations and causing conflict and reduced productivity. Meanwhile, productivity depends increasingly on superbly functioning teamwork. Throughout his decades of research and work across the globe, Prof Leiter can show that by strengthening the culture of respect and engagement organisations have seen not only a reduction in incivility but an improvement in collegial relationships and a reduction in burnout and rates of absenteeism.
Professor Michael Leiter will share a synopsis of his years of international research and why the priciples of the SCORE program have proven to be so effective. We will also share some early results of PeopleScape’s work in partnership with Prof Leiter for an Australian public sector client. We will explore how this work is adding value to our client, while continuing to add to the body of research on this topic.
Wednesday 21st March, 2018
7:15am – 9:00am
CQ – 113 Queen Street, Melbourne
Dr. Leiter is a renowned expert on the psychology of work with an enduring commitment to improving worklife quality with many widely cited articles on job burnout, work engagement, and workplace civility. He has held a Canada Research Chair in Occupational Health and Wellbeing. In 2016 he moved to Deakin University in Melbourne Australia to continue this work as a Professor of Organisational Psychology. His recent initiatives have focused on improving the quality of worklife through enhancing the level of civility and respect among colleagues. His intervention work on improving respect and civility at work has demonstrated a close link of improved collegiality with greater engagement with work.